Terms of service
Terms of Use and Conditions of Sale
IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE ("TERMS" OR "AGREEMENT") BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (see Sections 14 and 15). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.
IMPORTANT DISCLOSURE: IT IS ESSENTIAL FOR INDIVIDUALS TO PRIORITIZE THEIR PERSONAL SAFETY AND ALWAYS FOLLOW THE INSTRUCTIONS WHEN USING OUR PRODUCTS. VUCOM BRANDS LLC SHALL NOT BE HELD LIABLE FOR ANY DAMAGES, INJURIES, OR LOSSES RESULTING FROM YOUR MISUSE OF ANY OF OUR PRODUCTS. USERS ASSUME FULL RESPONSIBILITY FOR THEIR SAFETY AND THE OUTCOMES OF ANY SITUATIONS IN WHICH OUR PRODUCTS ARE EMPLOYED.
Your use of https://novaliv.shop, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the "Website"), which are owned and maintained by VUCOM BRANDS LLC ("we," "our," "us"), are governed by the policies, terms, and conditions set forth below. Please read them carefully. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein.
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 16 BELOW.
1. Website Use
By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.
2. Privacy & Security Disclosure
Our Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. Please visit https://novaliv.shop/ for more details.
3. General Conditions and Website User Conduct Restrictions
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.
You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose, including but not limited to: hacking and digital attacks; publishing abusive or defamatory material; violating intellectual property rights; harassing or discriminating against others; submitting false or misleading information; or uploading malicious code.
4. Products Sold for Personal Use Only
You agree that any products or services you purchase will be used for your personal, non-commercial use. You agree that you will not resell, redistribute, modify, or export any product that you order from the Website.
5. No Medical Advice and the Accuracy, Completeness, and Timeliness of Information
The material on the Website is provided for general informational purposes only and is not intended as medical advice. The statements made on this Website have not been evaluated by the Food and Drug Administration. You should consult your healthcare provider before using any information or products provided by us.
6. Modifications to the Website and Prices
We reserve the right to modify or discontinue access to the Website without notice at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
7. Payment
All charges are in U.S. Dollars. By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due.
8. Order Placement and Acceptance
Your electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason. In the event we deny your order, you will receive a refund to your original form of payment.
9. Subscriptions, Automatic Payment, and Cancellation
When visiting the Website, you may have the option of purchasing a product one time or enrolling in a subscription plan where the payment card you provide is automatically charged as stated at checkout unless and until you cancel. To cancel your subscription, please email us at info@novaliv.shop or call us at +1 (213) 524 6952.
10. Shipping
We ship to addresses located in the United States and internationally. Delivery times vary based on destination and may be impacted by factors outside our control. Accurate shipping address and phone number are required. We are not responsible for late or missing shipments if incorrect address information is provided at checkout.
11. Delivery Confirmation
Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is sufficient proof of delivery, even without a signature.
12. Returns and Refunds
We want you to be satisfied with your experience with us. Please visit the Refund Policy on our Website for additional information about how to return or exchange a product or request a refund. After the shipping department receives your return, it may take up to 10 business days to process your refund.
13. Social Media
The sites and platforms that host our Social Media Presence are not controlled by us and therefore have their own privacy policies and terms of use. The comments and opinions expressed by users on social media are theirs alone and do not reflect our opinions.
14. Disclaimer of WARRANTIES
EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS PROVIDED ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VUCOM BRANDS LLC MAKES NO, AND EXPRESSLY DISCLAIMS ANY AND ALL, REPRESENTATIONS AND WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY AND/OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE.
15. Disclaimer of Liabilities
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL VUCOM BRANDS LLC OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AND/OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, FEES, COSTS OR CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT, THE PRIVACY POLICY, THE PRODUCTS, OR YOUR OR A THIRD-PARTY'S USE OR ATTEMPTED USE OF THE WEBSITE OR ANY PRODUCT. IF, NOTWITHSTANDING THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, VUCOM BRANDS LLC IS FOUND LIABLE UNDER ANY THEORY, VUCOM BRANDS LLC'S LIABILITY AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO USD $500.00.
16. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver
YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT, OUR ADVERTISING OR MARKETING PRACTICES, OR OUR PRODUCTS OR SERVICES SHALL BE SUBMITTED TO BINDING, FINAL, AND CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES.
YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE THAT YOU PURCHASED A PRODUCT OR SERVICE BY SENDING A LETTER TO: VUCOM BRANDS LLC, 23160 FASHION DR STE 220, ESTERO, FL, US 33928, STATING YOUR NAME, THE PRODUCT YOU PURCHASED, AND YOUR INTENT TO OPT OUT OF ARBITRATION.
17. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless VUCOM BRANDS LLC, its parent, subsidiaries, predecessors, successors and affiliates, and their respective partners, officers, directors, agents, representatives, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, actions, losses, liabilities, damages, expenses, demands and costs of any kind, including reasonable attorneys' fees, arising out of, resulting from, or in any way connected with your breach of these Terms, your breach of any representations or warranties, or your violation of any law or the rights of a third-party.
18. Third-Party Websites and Links
Our Website may include materials from third-parties or links to third-party websites. We are not liable for any third-party materials or websites. Please review carefully the third-party's policies and practices before you engage in any transaction.
19. Testimonials, Reviews, and Other Submissions
You agree that anything you submit or post to the Website, including testimonials, ideas, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary. We shall have the royalty-free, worldwide, perpetual, irrevocable right to use, copy, distribute, display, publish, perform, sell, and create derivative works from such Submissions. You agree that any Submission you provide is true and accurate and does not infringe the intellectual property rights of any third party.
20. Digital Millennium Copyright Act Notice; Intellectual Property Rights
DMCA Notice. To notify us of alleged copyright infringement, please contact: VUCOM BRANDS LLC, 23160 FASHION DR STE 220, ESTERO, FL, US 33928, Email: info@novaliv.shop
21. Electronic Communications
You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing.
22–26. General Provisions
These Terms include provisions on Assignment, No Waiver, Severability, Termination, and Entire Agreement. These Terms, the Agreement, and any policies or operating rules posted by us on the Website constitute the entire agreement and understanding between you and us.
27. Questions or Additional Information
Please contact Customer Support if you have any questions concerning your purchase.
VUCOM BRANDS LLC
Email: info@novaliv.shop
Tel: +1 (213) 524 6952
Address: 23160 FASHION DR STE 220, ESTERO, FL, US 33928
